Core Ordering Features

QR Code Ordering: table-specific codes, menu display with photos/descriptions/prices/allergen info, cart management, special requests, split bill, call waiter button. Counter/Kiosk Ordering: self-service kiosk, queue management, kitchen display integration.

Backend Management

Menu Management: real-time updates (sold out, price changes, new dishes), category organization, combo deals. Kitchen Display: auto-routed orders to correct station, order status tracking, preparation time analytics. Inventory: stock tracking, low-stock alerts, recipe costing.

Payment and Reporting

WeChat Pay, Alipay, cash, member balance, stored-value card. Daily/weekly/monthly reports, dish popularity ranking, peak hour analysis.

A hotpot restaurant in 益阳 Heshan District implemented QR ordering plus kitchen display. Table turnover increased from 2.8 to 3.5 rotations (25% improvement). Order accuracy improved from 92% to 99%. Customer satisfaction rose 18%. Investment: 18,000 RMB. Payback: 3 months.