Cost Categories

Software/Platform: SaaS subscription (5-20k/yr) or custom dev amortized (50-200k over 3 years). Hardware: tablets (2k each), displays (5-15k per room), network upgrade. Training: 20-40 hours per person. Migration: data transfer, process reengineering consulting.

Benefit Categories

Labor Savings: typical 40-70% reduction. Example: 3 admins at 50% manual tasks becomes 15% after digitization = saves ~42,000 RMB/year. Revenue Increase: better conversion (+5-15%), lower churn (-10-20%), new online course revenue stream. Cost Reduction: paper elimination (~3k/year), printing costs, error reduction.

ROI Calculation

Medium-sized 益阳 training center (500 students, 15 teachers, 4 admin): Total Year 1 investment 85,000 RMB. Annual benefits: labor savings 48,000 + revenue increase 120,000 + cost reduction 8,000 = 176,000. Net Year 1 benefit: 91,000 RMB. Payback: 5.7 months. 3-year cumulative net benefit: 443,000 RMB.